FAQ

Delivery

How long does delivery take in Singapore?
Standard delivery takes 2 to 4 working days (S$6, free for orders over S$80). Express delivery arrives the next working day (S$15).

Do you deliver to Malaysia?
Yes. Delivery is free for orders over RM150 in West Malaysia and over RM250 in Sabah, Sarawak and Labuan. Standard delivery in Malaysia takes 3 to 5 business days.

Returns

Can I return a product?
Yes. Unopened items can be returned within 7 days of delivery. Return shipping is paid by the customer. Please WhatsApp us first so we can help.

Products

Where can I find the ingredients?
Ingredients are listed on each product page.

How do I choose the right diaper size?
See our Diaper Size Guide, or WhatsApp us your baby's weight and we will help you pick a size.

Still have a question?

WhatsApp us at 8958 2025 or email enquiry@nishinbaby.com. You can also ask other parents in Parents' Voice.